Last updated: July, 2026
Dubai Golden Dunes respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or make an inquiry or booking.
Information We Collect
We may collect personal information when you contact us, submit a form, request a custom safari package, make a booking inquiry, or communicate with us through email, phone, or WhatsApp.
This information may include:
Your name
Email address
Phone number
Nationality or country of residence, where relevant to your booking
Number of guests and preferred tour date
Hotel or pickup location, where required for a confirmed booking
Messages, questions, and booking preferences you send to us
We may also collect non-personal information automatically, such as browser type, device type, pages visited, approximate location, referral source, and website usage data.
How We Use Your Information
We use your information to:
Respond to inquiries and booking requests
Confirm, manage, or update your tour booking
Arrange pickup, drop-off, or other requested tour services
Provide customer support
Improve our website, services, and customer experience
Send important booking-related information
Meet legal, safety, and operational requirements
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and measure website performance.
Cookies may help us remember preferences, analyze traffic, and understand how visitors use our pages. You can control or delete cookies through your browser settings. Please note that disabling cookies may affect some website features.
We may use third-party services, such as analytics tools, advertising platforms, social-media tools, or embedded content providers. These services may collect information according to their own privacy policies.
Booking and Payment Information
If you make a booking through a third-party booking platform or payment provider, your payment information may be collected and processed directly by that provider. Dubai Golden Dunes does not intentionally store full card or payment details on this website unless it is necessary for an approved and secure booking process.
Please review the privacy policy of any third-party booking or payment service used during your booking.
Sharing Your Information
We may share necessary information with trusted service providers only when required to deliver your requested service. This may include tour operators, drivers, booking partners, payment providers, or customer-support services.
We may also disclose information if required by law, to protect the safety of guests or staff, or to prevent fraud or misuse of our services.
Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online system can guarantee complete security. You should avoid sending sensitive payment information through unsecured email or messaging services.
Data Retention
We keep personal information only for as long as necessary to respond to your inquiry, manage your booking, provide services, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information. You may also ask us to stop using your information for non-essential communications.
To make a privacy-related request, contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites, booking platforms, social-media pages, or other services. We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are not intended to collect personal information from children without the involvement of a parent or legal guardian. If you believe a child has provided personal information to us without appropriate consent, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage visitors to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Dubai Golden Dunes
Email: info@dubaigoldendunes.com
Phone / WhatsApp: +971 55 510 1980
Website: dubaigoldendunes.com